• Conflict Resolution: Getting Along in the Workplace

    R950.00
    In this course, you will learn what conflict is all about. You will also learn about different types of conflict, stages of conflict, helping others through conflict, and creating win/win solutions. As a bonus, you will also learn supporting skills, such as communication, active listening, and body language.
  • Managing Difficult Conversations

    R950.00
    This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You’ll also learn how to speak persuasively, ask good questions, and listen actively.
  • Personal Brand: Maximizing Personal Impact

    R950.00
    In this course, you’ll learn what a brand is and how you can leverage it to make a personal impact. You’ll define, design, and plan the interior elements of your brand (such as your confidence level and approach to others) as well as the exterior elements (such as how you dress and act). You’ll also learn supporting skills, such as setting goals, communicating effectively, building your credibility, managing difficult conversations, influencing others, and speaking in public.
  • Skills You Need For Workplace Success

    R950.00
    Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence.
  • Emotional Intelligence

    R950.00
    This course will introduce you to the history of emotional intelligence and what it’s all about. You’ll explore the most popular theories, including the EI blueprint, Martin Seligman’s ABC’s of optimism, the VALUE and SOLER techniques, Ekman’s seven basic emotions, and Plutchik’s wheel. You’ll also explore your personal values and vision statement to help guide you in your emotional intelligence development.
  • Successfully Managing Change

    R950.00
    This course covers how to manage and cope with change and how to help those around you, too. Topics explored include understanding, accepting and reacting to change; and strategies for assisting with change to be accepted and implemented in the workplace.
  • Skills for the New Employee

    R950.00
    After you complete this course, you will be able to: Understand the importance of professional presence on the job, Understand the importance of a positive attitude Understand the role of stress reduction in nurturing a positive attitude and appreciate various methods of stress reduction, Determine your own level of assertiveness and understand and improve your assertiveness, Learn how to self-manage to become more effective and efficient, Learn the importance of working as a team member, Improve your communications skills, including listening, questioning and non-verbal communication, and Learn how to set goals and create a personal action plan.
  • Self Leadership

    R950.00
    In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know.