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Culinary
R3,995.00Boost Your Kitchen Career with Essential Soft Skills Master the interpersonal tools every culinary professional needs: manage stress, adapt to change, deliver top-quality customer service, and lead with emotional intelligence, respect, and effective time management. This bundle sharpens the skills that turn good cooks into great team players. -
Food & Beverage
R3,995.00Essential Soft Skills for Food & Beverage Professionals Stay sharp on the floor and behind the scenes. This course bundle equips food and beverage staff with key skills to manage stress, adapt to change, communicate clearly, and work efficiently as a team while delivering outstanding service. -
Guest Services
R3,995.00Level Up Your Guest Service Skills Exceptional service goes beyond a smile. This course bundle helps guest service professionals master communication, resolve conflicts, and build respectful, emotionally intelligent connections. Learn active listening, customer care, and teamwork strategies that create unforgettable guest experiences. -
Housekeeping
R3,995.00Soft Skills for Housekeeping Excellence Great housekeeping takes more than attention to detail. This course bundle helps housekeeping staff manage change and stress, improve communication and listening, work efficiently, and collaborate effectively to support a smooth and professional guest experience. -
Skills for the New Employee
R950.00After you complete this course, you will be able to: Understand the importance of professional presence on the job, Understand the importance of a positive attitude Understand the role of stress reduction in nurturing a positive attitude and appreciate various methods of stress reduction, Determine your own level of assertiveness and understand and improve your assertiveness, Learn how to self-manage to become more effective and efficient, Learn the importance of working as a team member, Improve your communications skills, including listening, questioning and non-verbal communication, and Learn how to set goals and create a personal action plan. -
Emotional Intelligence
R950.00This course will introduce you to the history of emotional intelligence and what it’s all about. You’ll explore the most popular theories, including the EI blueprint, Martin Seligman’s ABC’s of optimism, the VALUE and SOLER techniques, Ekman’s seven basic emotions, and Plutchik’s wheel. You’ll also explore your personal values and vision statement to help guide you in your emotional intelligence development. -
Influence and Persuasion
R950.00In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You'll also receive an introduction to basic neuro linguistic programming techniques. -
Self Leadership
R950.00In this course, you will explore the four pillars of self-leadership: knowing who you are, knowing what you do, knowing what you need to learn, and using what you know. -
Business Etiquette: Gaining that Extra Edge
R950.00In this course, you'll learn all about business etiquette. First, you will learn tips for meeting new people, which includes a good handshake, knowing how to handle business cards, making small talk, remembering names, and crafting a good first impression. Then, you'll learn how to dress for success, dine with confidence, and present yourself well on the phone and via e-mail.
