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Culinary
R3,995.00Boost Your Kitchen Career with Essential Soft Skills Master the interpersonal tools every culinary professional needs: manage stress, adapt to change, deliver top-quality customer service, and lead with emotional intelligence, respect, and effective time management. This bundle sharpens the skills that turn good cooks into great team players. -
Housekeeping
R3,995.00Soft Skills for Housekeeping Excellence Great housekeeping takes more than attention to detail. This course bundle helps housekeeping staff manage change and stress, improve communication and listening, work efficiently, and collaborate effectively to support a smooth and professional guest experience. -
Guest Services
R3,995.00Level Up Your Guest Service Skills Exceptional service goes beyond a smile. This course bundle helps guest service professionals master communication, resolve conflicts, and build respectful, emotionally intelligent connections. Learn active listening, customer care, and teamwork strategies that create unforgettable guest experiences. -
Food & Beverage
R3,995.00Essential Soft Skills for Food & Beverage Professionals Stay sharp on the floor and behind the scenes. This course bundle equips food and beverage staff with key skills to manage stress, adapt to change, communicate clearly, and work efficiently as a team while delivering outstanding service. -
Managing Difficult Conversations
R950.00This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You’ll also learn how to speak persuasively, ask good questions, and listen actively. -
Emotional Intelligence
R950.00This course will introduce you to the history of emotional intelligence and what it’s all about. You’ll explore the most popular theories, including the EI blueprint, Martin Seligman’s ABC’s of optimism, the VALUE and SOLER techniques, Ekman’s seven basic emotions, and Plutchik’s wheel. You’ll also explore your personal values and vision statement to help guide you in your emotional intelligence development. -
Personal Brand: Maximizing Personal Impact
R950.00In this course, you’ll learn what a brand is and how you can leverage it to make a personal impact. You’ll define, design, and plan the interior elements of your brand (such as your confidence level and approach to others) as well as the exterior elements (such as how you dress and act). You’ll also learn supporting skills, such as setting goals, communicating effectively, building your credibility, managing difficult conversations, influencing others, and speaking in public. -
Skills for the New Employee
R950.00After you complete this course, you will be able to: Understand the importance of professional presence on the job, Understand the importance of a positive attitude Understand the role of stress reduction in nurturing a positive attitude and appreciate various methods of stress reduction, Determine your own level of assertiveness and understand and improve your assertiveness, Learn how to self-manage to become more effective and efficient, Learn the importance of working as a team member, Improve your communications skills, including listening, questioning and non-verbal communication, and Learn how to set goals and create a personal action plan. -
Goal Setting
R950.00After you complete this course, you will be able to: Identify what is important to you in your life, Use goal setting activities and appropriate language to articulate what you want in your life, Explain what your dreams and goals are for both the short and long term, Use motivating techniques to help you reach your goals, Understand how to deal with setbacks.
