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Skills You Need For Workplace Success
R950.00Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence. -
Personal Brand: Maximizing Personal Impact
R950.00In this course, you’ll learn what a brand is and how you can leverage it to make a personal impact. You’ll define, design, and plan the interior elements of your brand (such as your confidence level and approach to others) as well as the exterior elements (such as how you dress and act). You’ll also learn supporting skills, such as setting goals, communicating effectively, building your credibility, managing difficult conversations, influencing others, and speaking in public. -
Managing Pressure and Maintaining Balance
R950.00This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead. -
Managing Customer Service
R950.00After you complete this course, you will be able to: identify ways to establish links between excellence in customer service and your business practices and policies, develop the skills and practices that are essential elements of a customer service-focused manager, recognize what employees are looking for to be truly engaged. Recognize who the customers are and what they are looking for, develop strategies for creating engaged employees and satisfied customers in whatever business units you manage. -
Getting Stuff Done: Personal Development Boot Camp
R950.00Getting Stuff Done: Personal Development Boot Camp is designed for trainers to help people to become more organized, efficient, and effective at time and task management. -
Diversity, Equity, and Inclusion
R950.00At the end of this workshop, you will: understand the importance of diversity, equity, and inclusion for workspaces; be able to describe and analyze key issues of diversity, equity, and inclusion in one's work environments and community; grasp the power of diversity as a tool for creativity and productive collaboration in the workspace; have the opportunity to share elements of one's culture with others; learn that norms and practices one thinks are universal may be culturally dependent. -
Dealing With Difficult People
R950.00Upon completion of this course, you will be able to recognize how your own attitudes and actions affect others; find new and effective techniques for dealing with difficult people; be familiar with some techniques for managing and dealing with anger; and develop coping strategies for dealing with difficult people and difficult situations. -
Conquering Your Fear of Speaking in Public
R950.00After you complete this course, you will be able to: Speak with more confidence in one-on-one conversations, Feel more confident speaking socially or small groups such as meetings, and Practice developing these skills in a safe and supportive setting.
